How to Reach Us
Enrollment Services Winter Holiday Schedule
Enrollment Services departments – including the Admissions and Records Office, Assessment Center, Cashier's Office, International Student Programs, Outreach Office and Veteran Services – will operate on the following schedule leading up to winter quarter.
- Dec. 19-22: Limited in-person hours, 9 a.m.-1 p.m.
- Dec. 23-Jan. 2: Closed – online and in-person – for winter break
- Jan. 3: Reopen for winter quarter with in-person hours 9 a.m.-5 p.m.
Got a question? Need help with registration, admissions or your student records? If you need assistance, you can
- Use our online contact form
- Visit our Zoom Help Desk online
- Visit our office in person on the first floor of the RSS Building
No appointment is required for the Zoom Help Desk. Students are served on a first come, first served basis. After joining the Zoom session, there may be a wait. Thank you for your patience in advance. The Zoom Help Desk will be available
- Mondays and Tuesdays: 3 p.m. to 5 p.m.
- Wednesdays and Thursdays: 9 a.m. to noon
- If you have trouble connecting, or need assistance outside of the Help Desk hours, please contact us.
Note: You'll need to show a valid photo ID before we can discuss any matters related to your student account or records. You may also want to review these tips on using Zoom
We're available at the Enrollment Services counter, across from the Bookstore, on the first floor of the RSS Building (park in Lot A).
- Monday-Thursday: 9 a.m. to 5 p.m.
- Friday: 9 a.m. to 1 p.m.
Please remember that you must follow the rules for coming to campus.
You can drop in without an appointment to get in-person assistance with
- Admission and Records questions
- Assessment questions
- Graduation applications
- Payment of fees – in cash only, exact change only
- Registration issues
- Residency or AB 540 questions
For more complex issues, you can also make an appointment to meet with someone for assistance. Click the yellow button to schedule a time when you can come to our office:
You can access many of our services online.
- Check this website – use the navigation menu or click the magnifying glass icon to search for what you need
- Look on MyPortal in the "Student Apps" section
- Contact us by submitting our online help form
We will respond to your requests as quickly as possible. Thank you for your patience, understanding and flexibility. Here are some of the things you can do online or by email
- Apply for admission
- Register for classes
- Order transcripts
- Find most student forms
- Request prerequisite clearance
The Admissions Office is part of the Enrollment Services Division, which also assists students through these offices
- Appeal Review Committee (Petitions for Exception)
- Assessment Center
- Cashier's Office
- International Student Programs
- Veteran Services
Other services in the RSS building include