Disability Support Services

Deaf & Hard of Hearing Services

Captioning Services in Your Classroom

Remote Captioning Process


Here are a few tips for the best quality captioning experience:

  • Use loud and clear speech at a reasonable pace.
  • Classes over 1.5 hours, we ask that a break be included.
  • When possible, repeat questions from all students before answering.
  • For student group work, instruct group working with DHHS student to speak loud and clear.


What to expect with Remote Captioning in the classroom:

  • Students using remote captioning will have either an iPad or laptop.
  • Students connect with a remote captioner through Skype and receive captions in real time.
  • Remote captioners will either be in the classroom or do captioning from another location. For classrooms with audio or wifi issues, the captioner will set up in the classroom.
  • Instructors may be asked to wear a lapel mic for better audio quality. The mic is from DHHS and the student will bring to each class, fully charged.


If you have any questions or concerns, Please contact DHHS:

Rosemary Jensen, Supervisor.  jensenrosemary@fhda.edu  or  408-864-8755.

Deaf & Hard of Hearing Services
Building: LCW 110
Contact:  Rosemary Jensen

Phone: 408 864-8755
Disability Support Services Building: RSS 141
Contact: Patricia Whelan
Phone: 408.864.8753
TTY: 408.864.8748


Last Updated: 4/12/18