Disability Support Services

Deaf & Hard of Hearing Services

Captioning Services in Your Classroom

Remote Captioning Process

 Remote Captioning & How it Works:

1. The student will attend your class with a tablet or laptop.

2. Remote captioning is connected to the student's device. Captioners are either located here on campus or in another location.

3. The captioner listens to your class lecture live, captions it, and sends it to the student's device. 


For more information about remote captioning please read: Pepnet Remote Captioning


Here are a few things to keep in mind:

  • Speak loudly, clearly and at a reasonable pace.
  • If your class is over 1.5 hours in length, please give a break in the middle of class.
  • It is impossible to interpret more than one idea at a time. It is ideal to have only one person talking at a time.
  • Captioners relay all auditory stimuli. This includes extraneous noise such as coughing, overhead aircraft, alarms etc.
  • Repeat questions from all students when feasible.
  • Make sure your media/links are accessible with captions, and are correct.  Often the captioning for YouTube links is incorrect grammatically and in word choice.


If you have any questions, DHHS can help you with this – Please email or call at:

jensenrosemary@fhda.edu or 408.864.8755, Rosemary Jensen, Supervisor, DHHS


Deaf & Hard of Hearing Services
Building: LCW 110
Contact:  Rosemary Jensen

Phone: 408 864-8755
Disability Support Services Building: RSS 141
Contact: Patricia Whelan
Phone: 408.864.8753
TTY: 408.864.8748


Last Updated: 8/8/17