Computer Information Systems Department

Help Desk/Technical Support

The principal objective of these programs is employment
or upgrading in an occupation, NOT transfer.

Contact Information

Degrees
System Support Services

Certificates
System Support Services

A minimum 2.0 grade point average in these units.
A maximum of 18 quarter units may be transferred from other institutions.
Proficiency in mathematics and English as evidenced by placement tests or completion of Math 101 (or equivalent) and eligibility for English 1A or English as a Second Language 5.
See Counseling Center for academic planning and to apply for certificate.

Course Requirements		Units
CAOS 91AK or AL	Word Processing I	1 1/2
CAOS 91BK or BL	Word Processing II	1 1/2
CAOS 93AK or AL	Spreadsheet I	2
CAOS 110K or L	Database I	2
CAOS 130K or L	Introduction to Business Graphics	2
CAOS 157 or SPCH 70	Work Skills (Communications) (2) Effective Organizational Communication (3)	2-3
CIS 14A or CIS 15AG	Visual Basic Programming I (5) Introduction to Programming Using C (6)	5-6
CIS 66	Introduction to Data Communication and Networking	5
CIS 67A	Local Area Networks	4
CIS 156A	Microsoft Windows NT 4.0 Network Administration	2
CIS 171A	Windows 2000 Professional	3
CIS 171B	Windows 2000 Server	4
CNET 111 (at Foothill)	Personal Computer Construction and Operation	5
TECO 61	Introduction to Technical Communications	4
*Complete one course from the list below:
BUS 21 CIS 2 CIS 50 CIS 153 CAOS 111K or L CAOS 93BK or BL CAOS 158 CIS 91	Business and Society (4) Computers & Society (4) Introduction to Computers (3) NT Networking Essentials (2) Database II (2) Spreadsheet II (2) Work Skills (Problem Solving and Team Building) (2) Business Information Systems (5)	2-5
Total Units Required		45-52

Recommended Course Sequence:
1st Qtr	2nd Qtr	3rd Qtr	4th Qtr
CAOS 91AK or AL	CAOS 110K or L	CIS 156A	CNET 111
CAOS 91BK or BL	CAOS 130K or L	CIS 171A	CIS 171B
CAOS 93AK or AL	CIS 14A or 15AG	TECO 61	CAOS 157 or SPCH 70
(*BUS 21 or CAOS 153, or 111K or L, or 93BK or BL, or 158 or CIS 2 or 50 or 91)	CIS 66	CIS 67A

A minimum of 90 quarter units of college credit, 24 of which must be earned at De Anza College including:

all courses required in the major (a maximum of 22 quarter units from another college or university may be applied toward the major),
General Education requirements for the A.A./A.S. degree (major requirement courses listed below may satisfy A.A./A.S. General Education requirements).

A minimum 2.0 grade point average for all major courses, for all De Anza College course work, and overall transfer work and De Anza College work combined.
See Counseling Center for academic planning and to apply for degree.

Complete all requirements for the Certificate of Proficiency; System Support Services, plus the additional General Education requirements.

1st Qtr	2nd Qtr	3rd Qtr	4th Qtr	5th Qtr	6th Qtr
Recommended Course Sequence:
CAOS 91AK or AL	CAOS 110K or L	CIS 14A or 15AG	CIS 66	CIS 67A	CNET 111
CAOS 91BK or BL	CAOS 130K or L		CIS 153	CIS 171A	CIS 171B
CAOS 93AK or AL	(*BUS 21 or CAOS 153 or 111K or L, or 93BK or BL, or 158 or CIS 2 or 50 or 91)		CAOS 157 or SPCH 70	TECO 61

Counseling Center

Admin Bldg
408-864-5400

Business & Computer
Systems Division
L73A
408-864-8796

Center for Career
Opportunities
OTI Bldg #3
408-864-5711